Last Updated: June 21, 2026
These Terms & Conditions govern your purchase, access, and use of Sales Practice Pro, Clear Sales CRM, and any related software, CRM services, AI tools, automations, training, templates, onboarding, support, digital products, subscriptions, setup services, or other services provided by [Legal Company Name], doing business as Sales Practice Pro and/or Clear Sales CRM.
By completing your purchase, creating an account, accessing the platform, using the services, or checking the agreement box at checkout, you agree to these Terms & Conditions.
If you do not agree to these Terms & Conditions, do not complete your purchase or use the services.
For purposes of these Terms, “Company,” “we,” “us,” or “our” refers to [Legal Company Name], doing business as Sales Practice Pro and/or Clear Sales CRM.
“Services” may include, but are not limited to:
Sales training tools, AI sales practice, AI roleplay, AI feedback, sales accountability tools, voice AI, conversation AI, CRM access, CRM setup, workflow automations, funnels, landing pages, forms, calendars, email tools, SMS tools, phone tools, pipeline tools, onboarding, training, support, templates, digital products, consulting, and related business services.
The specific services included in your purchase are based on the offer, plan, checkout page, invoice, or written agreement you selected at the time of purchase.
By completing a purchase or using the Services, you confirm that:
You are at least 18 years old.
You have authority to enter into this agreement personally or on behalf of the business you represent.
The payment information you provide is accurate and authorized.
You understand that these Terms apply to your purchase and use of the Services.
You agree to pay all amounts owed under the plan, subscription, package, setup fee, or service selected.
By submitting payment, you authorize the Company and/or its payment processor to charge the payment method provided for the amount shown at checkout, on the invoice, or in the selected plan.
If your purchase includes recurring billing, you authorize the Company and/or its payment processor to charge your payment method on a recurring basis according to the billing frequency shown at checkout, on the invoice, or in your written agreement.
Recurring billing may be monthly, weekly, annually, or another billing schedule disclosed at the time of purchase.
You are responsible for keeping your payment method current. If payment fails, we may retry the charge, suspend access, restrict services, pause work, or terminate your account.
If you purchase a subscription, membership, CRM plan, software access plan, AI tool plan, or recurring service, your subscription will continue until canceled according to these Terms.
Your subscription renews automatically unless canceled before the next billing date.
Cancellation stops future billing only. Cancellation does not create a refund, credit, or prorated refund for any amount already charged.
You are responsible for reviewing the plan price, billing frequency, included services, and cancellation terms before completing your purchase.
We may change pricing, plan features, or subscription terms with notice where required. Any changes will apply prospectively and will not reduce services already paid for unless required by law or otherwise agreed in writing.
You may cancel future recurring billing by following the cancellation instructions provided by the Company or by contacting us at:
Email: [support email]
Website: [support URL]
Cancellation requests must be received before your next billing date to avoid the next scheduled charge.
Submitting a cancellation request does not automatically refund past charges.
If you cancel after a charge has already processed, that charge is final and non-refundable, except where required by law.
If your plan includes a commitment term, minimum term, setup fee, onboarding fee, financed amount, installment plan, or agreed payment schedule, cancellation does not eliminate amounts already owed under that commitment unless we agree otherwise in writing.
All purchases are final.
Due to the digital nature of our software, CRM services, AI tools, training, setup work, templates, automations, access, onboarding, consulting, and related services, no refunds, credits, charge reversals, or prorated refunds will be issued after purchase, except where required by law or expressly agreed in writing by the Company.
This no-refund policy applies whether or not you:
Use the service.
Log into your account.
Complete onboarding.
Attend training.
Activate CRM features.
Use AI tools.
Launch campaigns.
Follow implementation instructions.
Cancel after purchase.
Change your mind.
No longer need the service.
Experience business results different from what you expected.
Purchase the wrong plan.
Fail to provide requested information.
Fail to comply with platform, carrier, email, advertising, or third-party requirements.
Access, setup, onboarding, digital delivery, account provisioning, automation work, support preparation, strategy work, consulting, and software availability may begin immediately after purchase. Because value may be delivered immediately, all purchases are final.
You agree not to initiate a chargeback, payment dispute, or payment reversal for a valid charge that you authorized.
If you believe there is a billing error, duplicate charge, or unauthorized transaction, you agree to contact us first so we can review and attempt to resolve the issue.
If you initiate a chargeback for a valid authorized payment, we reserve the right to suspend or terminate your access, pause services, recover amounts owed, and provide documentation to the payment processor showing your acceptance of these Terms.
You remain responsible for all amounts owed, including disputed amounts, failed payments, collection costs, chargeback fees, and any other costs permitted by law.
Setup fees, onboarding fees, implementation fees, migration fees, consulting fees, funnel-building fees, automation fees, AI setup fees, custom configuration fees, and related service fees are non-refundable once paid.
Custom work may begin before a project is fully completed. Work product, planning, account configuration, consultation, templates, strategy, internal labor, and administrative setup all constitute delivered value.
Failure to provide requested information, assets, logins, approvals, content, compliance materials, or business details may delay delivery. Delays caused by missing client information do not qualify for a refund.
Access to the Services may be provided through third-party platforms, including but not limited to CRM platforms, AI providers, phone providers, email providers, SMS providers, calendar tools, payment processors, hosting providers, advertising platforms, and other software vendors.
We do not guarantee uninterrupted or error-free access to any Service.
We may modify, update, restrict, suspend, or discontinue parts of the Services at any time for maintenance, security, compliance, third-party platform changes, non-payment, abuse, or business reasons.
Some Services may depend on third-party platforms or vendors. These third parties may have their own terms, fees, usage limits, compliance rules, technical requirements, and acceptable use policies.
You are responsible for any third-party fees associated with your account or usage, including but not limited to:
Phone fees.
SMS/MMS fees.
Email fees.
AI usage fees.
Call recording fees.
A2P/10DLC registration fees.
Carrier fees.
CRM usage fees.
Domain fees.
Hosting fees.
Integration fees.
Payment processing fees.
Advertising costs.
Marketplace app fees.
Third-party fees are non-refundable once charged.
We are not responsible for service interruptions, price changes, account suspensions, deliverability issues, compliance restrictions, or policy changes caused by third-party platforms.
Sales Practice Pro and Clear Sales CRM may include AI-powered tools, including voice AI, conversation AI, text AI, sales training AI, roleplay AI, sales accountability AI, call review, content generation, automation, and related features.
AI output may be inaccurate, incomplete, delayed, misunderstood, inappropriate for a particular situation, or inconsistent. You are responsible for reviewing and approving AI-generated content, recommendations, scripts, messages, workflows, and communications before relying on them.
AI tools are provided for training, automation, support, and productivity purposes only. They do not replace professional judgment, legal advice, compliance review, sales management, licensed professional advice, or human oversight.
You are responsible for how you use AI tools and for ensuring your use complies with all applicable laws, regulations, platform rules, consent requirements, industry requirements, and business policies.
Sales Practice Pro is a sales training and practice tool.
We do not guarantee that you will close more sales, increase revenue, improve your closing percentage, earn commissions, book appointments, or achieve any specific business outcome.
Sales results depend on many factors outside our control, including your skill, effort, market, offer, lead quality, pricing, competition, compliance, follow-up, sales process, and business operations.
Any examples, demonstrations, testimonials, or case studies are not guarantees of your results.
Clear Sales CRM is a CRM and business automation service.
We do not guarantee that the CRM, automations, funnels, campaigns, forms, phone systems, email systems, SMS systems, or workflows will generate leads, appointments, sales, revenue, or specific business results.
You are responsible for your business operations, compliance, customer communications, sales process, marketing claims, data accuracy, and use of the CRM.
CRM tools may require proper setup, configuration, third-party approval, A2P/10DLC registration, domain authentication, email warm-up, phone number reputation management, compliance review, and ongoing maintenance.
You agree to:
Provide accurate account, billing, and business information.
Use the Services lawfully.
Maintain the confidentiality of your login credentials.
Review all AI-generated and automated communications.
Obtain proper consent before sending calls, texts, emails, ringless voicemails, prerecorded messages, AI voice calls, or other communications.
Comply with applicable laws, including telemarketing, email marketing, privacy, data protection, advertising, consumer protection, industry-specific, and platform rules.
Maintain accurate contact records.
Use truthful and non-misleading advertising and marketing claims.
Avoid uploading unlawful, misleading, infringing, abusive, discriminatory, harmful, or prohibited content.
Promptly notify us of unauthorized account access or security concerns.
You are responsible for all activity under your account.
You are solely responsible for ensuring that you have proper consent and legal authority to contact your leads, customers, prospects, clients, or other contacts by phone, AI voice call, prerecorded call, automated call, SMS, MMS, email, voicemail, or any other communication method.
You agree not to use the Services to send communications to anyone who has not provided proper consent or where communication would violate applicable law, platform rules, carrier rules, email provider rules, industry rules, or internal compliance requirements.
You are responsible for honoring opt-out, unsubscribe, do-not-call, STOP, revocation, and consent withdrawal requests.
You are responsible for maintaining records of consent where applicable.
We may suspend or terminate access if we believe your use of calls, texts, emails, AI voice, or automations creates legal, carrier, platform, deliverability, reputational, or compliance risk.
The following marketing consent language may be presented separately from the required purchase terms:
I agree to receive marketing calls, including automated, prerecorded, or AI voice calls, texts, and emails from Sales Practice Pro and/or Clear Sales CRM. I understand calls may be monitored or recorded for quality, training, and compliance purposes. Consent is not required to purchase. Msg/data rates may apply. Reply STOP to opt out.
Marketing consent is not required to purchase.
Account-related, billing-related, service-related, onboarding-related, transactional, and support communications may still be sent as necessary to provide the Services.
By communicating with us by phone, video call, AI voice call, or other recorded channel, you understand and agree that calls or communications may be monitored, recorded, transcribed, reviewed, or analyzed for quality, training, support, compliance, documentation, and service improvement purposes.
You are responsible for complying with any call recording laws that apply to your own communications with your customers, leads, prospects, or contacts.
If you use our tools to record, monitor, or analyze calls, you are responsible for providing any required disclosures and obtaining any required consent.
Certain CRM, SMS, MMS, email, phone, and AI voice features may require registration, approval, verification, compliance review, domain authentication, opt-in language, privacy policy links, terms links, carrier approval, brand registration, campaign registration, or other technical/compliance steps.
Approval is not guaranteed.
Message deliverability, email inbox placement, phone answer rates, caller ID reputation, spam labeling, carrier filtering, platform restrictions, and account approvals are affected by third parties and are not guaranteed.
You are responsible for your messaging content, recipient consent, opt-out handling, list quality, sending behavior, offer claims, and compliance.
You may not use the Services to:
Violate any law, regulation, or third-party right.
Send spam, unlawful texts, unlawful calls, unlawful emails, or unauthorized marketing communications.
Misrepresent your identity, offer, product, service, company, licensing status, or relationship with any party.
Upload or transmit harmful code, malware, scraping tools, or abusive automation.
Interfere with the security, operation, or integrity of the Services.
Share access with unauthorized users.
Reverse engineer, copy, resell, sublicense, or exploit the Services without written permission.
Use the Services for deceptive, fraudulent, abusive, discriminatory, harassing, or unlawful conduct.
Collect, store, or process regulated data unless you have proper authorization, safeguards, and written agreement where required.
We reserve the right to suspend or terminate accounts that violate this section.
You are responsible for determining whether your business, industry, advertising, communications, data, or customer interactions are subject to special laws or regulations.
This may include, without limitation, rules related to insurance, financial services, healthcare, Medicare, telemarketing, consumer finance, professional licensing, privacy, data security, employment, real estate, or other regulated industries.
We do not provide legal, financial, tax, insurance, medical, compliance, or licensing advice.
Any templates, scripts, workflows, AI outputs, or recommendations are provided for general business use and must be reviewed by you and your qualified advisors before use.
Unless we expressly agree in writing and execute any required agreements, including a Business Associate Agreement where applicable, the Services are not intended for storing, transmitting, or processing protected health information, medical records, or other regulated healthcare data.
You agree not to upload protected health information, medical records, or sensitive regulated data unless you have confirmed in writing that the platform and services are properly configured and authorized for that use.
You are responsible for complying with all privacy, data protection, and industry-specific requirements that apply to your data.
You retain ownership of the data, contacts, files, content, and materials you provide to us or upload into the Services.
You grant us permission to use, process, store, transmit, display, and manage your content as needed to provide the Services.
You represent that you have the legal right to upload and use all data, contacts, recordings, scripts, images, videos, logos, testimonials, offers, and other content you provide.
You are responsible for the accuracy, legality, consent status, and compliance of your data and content.
We are not responsible for inaccurate, outdated, incomplete, unlawful, or improperly obtained data provided by you.
Your use of the Services may involve the collection and processing of personal information.
Our handling of personal information is governed by our Privacy Policy, if separately provided.
By using the Services, you agree that we may collect, process, and use information as reasonably necessary to provide the Services, process payments, communicate with you, improve our products, support your account, and comply with legal obligations.
You are responsible for maintaining your own privacy policy and making any required disclosures to your customers, leads, website visitors, and contacts.
All software, systems, workflows, automations, prompts, templates, training materials, scripts, frameworks, videos, documents, designs, processes, strategies, branding, and other materials provided by the Company are owned by the Company or its licensors unless otherwise stated in writing.
Your purchase gives you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes during the active term of your account.
You may not copy, resell, reproduce, distribute, publish, license, transfer, or create derivative products from our materials without written permission.
Any templates, prompts, automations, workflows, scripts, campaigns, sales training materials, or CRM assets provided to you are for your internal business use only.
You may not resell, give away, publish, distribute, or share these materials as your own product or service without written permission.
We may reuse general knowledge, methods, frameworks, templates, workflows, or non-confidential concepts developed through our work, provided we do not disclose your confidential information.
Testimonials, examples, screenshots, demonstrations, and case studies are for informational purposes only.
They do not guarantee that you will achieve the same or similar results.
Your results may vary based on your industry, offer, pricing, market, effort, sales ability, advertising, lead quality, follow-up, compliance, and other factors outside our control.
Support availability depends on your plan, service level, and the offer purchased.
Support may be provided by email, chat, call, video, CRM ticket, community, or other methods at our discretion.
We do not guarantee immediate support response times unless a written service-level agreement is provided.
Support does not include unlimited custom work, strategy, consulting, troubleshooting third-party accounts, rebuilding assets, compliance review, or services outside your purchased plan unless agreed in writing.
We may suspend or terminate your access immediately if:
Payment fails.
You violate these Terms.
You misuse the Services.
You create legal, compliance, security, platform, carrier, or reputational risk.
You use the Services for spam, fraud, deception, abuse, or unlawful conduct.
A third-party platform restricts or terminates access.
We are required to do so by law, platform policy, carrier requirement, or payment processor requirement.
Suspension or termination does not waive amounts owed and does not create a refund.
We may improve, update, modify, replace, remove, or discontinue features, services, automations, templates, integrations, AI tools, CRM functionality, or third-party-connected services at any time.
We are not liable for changes made by third-party platforms, vendors, carriers, AI providers, payment processors, or software systems.
If a material change substantially affects a paid service, we may provide a reasonable alternative at our discretion.
The Services may be unavailable due to maintenance, outages, third-party issues, internet failures, platform failures, system updates, API changes, AI provider outages, carrier filtering, payment processor issues, or events outside our control.
We do not guarantee uninterrupted, error-free, or continuous operation of the Services.
Temporary interruptions do not qualify for refunds, credits, or chargebacks.
The Services are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, reliability, and expected results.
We do not warrant that the Services will meet your expectations, produce specific results, be uninterrupted, be error-free, or be free from harmful components.
To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost sales, lost leads, lost data, business interruption, advertising losses, compliance issues, deliverability problems, account suspensions, or reputational harm.
To the fullest extent permitted by law, our total liability for any claim related to the Services will not exceed the amount you paid to us for the specific Service giving rise to the claim during the three months before the event giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
You agree to defend, indemnify, and hold harmless the Company, its owners, employees, contractors, vendors, affiliates, and representatives from any claims, damages, liabilities, losses, costs, fees, penalties, or expenses arising from:
Your use of the Services.
Your violation of these Terms.
Your violation of any law or regulation.
Your customer communications.
Your advertising or marketing claims.
Your data, contacts, content, or uploaded materials.
Your failure to obtain proper consent.
Your use of AI, SMS, email, calls, recordings, or automations.
Your business products, services, or customer relationships.
Your violation of third-party platform rules.
During the use of the Services, either party may access confidential business, technical, financial, customer, operational, or strategic information.
Each party agrees to use reasonable care to protect confidential information and not disclose it except as needed to perform obligations, operate the Services, comply with law, or work with authorized vendors and contractors.
Confidentiality obligations do not apply to information that is publicly available, independently developed, already known without restriction, or lawfully received from another source.
If you provide feedback, suggestions, ideas, feature requests, comments, or recommendations, you grant us the right to use them without restriction or compensation.
We are not required to implement or maintain any suggestion or feature request.
We are not responsible for delays, failures, interruptions, or damages caused by events outside our reasonable control, including natural disasters, internet outages, platform outages, carrier issues, vendor failures, labor disruptions, cyberattacks, government actions, legal changes, payment processor issues, AI provider outages, or other events beyond our control.
These Terms are governed by the laws of the State of [State], without regard to conflict-of-law rules.
Any dispute will be handled in the courts located in [County, State], unless otherwise required by law or agreed in writing.
Before filing any legal claim, you agree to contact us first and attempt to resolve the issue informally.
You agree to provide written notice describing the issue, the requested resolution, and any supporting documentation.
The parties will make a good-faith effort to resolve the dispute before pursuing formal legal action.
We may update these Terms from time to time.
The updated version will be effective when posted, emailed, or otherwise made available, unless a later effective date is stated.
Your continued use of the Services after changes are posted means you accept the updated Terms.
These Terms, together with any checkout page, invoice, written agreement, order form, privacy policy, or service-specific terms, represent the entire agreement between you and the Company regarding the Services.
If there is a conflict between these Terms and a signed written agreement, the signed written agreement controls.
If any part of these Terms is found unenforceable, the remaining sections will remain in effect.
The unenforceable section will be interpreted as closely as possible to the original intent while complying with applicable law.
For billing, cancellation, support, or legal questions, contact:
Company: The Woodring Group LLC
Brands: Sales Practice Pro / Clear Sales CRM
Email: [email protected]
Website: salespracticepro.com